"we will recommend Central Kia to friends and relatives..."2/14/2013,Irma3
We went to get our car serviced and went to look at cars in the showroom, it was a GREAT EXPERIENCE, ended up test driving a Sorento, and drove it home. The time it took to process all paper work was so quickly and professional, we will recommend Central Kia to friends and relatives and definitely go back and purchase another car. - Plano
"team is one of honesty, respect, and most importantly service"Mredden88
2/11/2013, We arrived at Central Kia and were met by Mike White, a salesman at the Central Kia Plano location. He was very nice and greeted both my family and I. Mike sat us down and went through exactly what we were looking for, and ended up giving us a great deal of information that helped us pick our vehicle. We let him know how much we were looking to spend and what kind of vehicle we were looking for, and we were quickly led to the lot to look inside and drive multiple vehicles. Mike pointed us toward a Kia Forte, because of its size and features, but also because it had a rebate available, which would help us meet our financial goal. Mike was very helpful and knowledgeable, going through all of the features of the vehicle, as well as hospitable to my wife, son and I. From there we met Brian Bauer, who is the floor manager of CKP. Although floor managers have a reputation of being very pushy and forceful, we received the exact opposite with Brian. He was very understanding of our needs, and worked extremely hard to get the deal done so that we were both pleased. The entire negotiation process was very smooth and professional, as well as painless! We never felt like we were getting the run around or being deceived. I was able to speak to Bobby Soto, the Manager at CKP, and was very pleased. The atmosphere that he has created with his team is one of honesty, respect, and most importantly service are both evident with Mike and Brian, but also with Bobby himself. He was very helpful in the trade process of our vehicle, as well as closing on our new Kia. I told my wife to get used to driving off the Central Kia-Plano lot in a new Kia, because that is something we will be doing for many years to come!! Outstanding Dealership!! - Plano
"went above and beyond"denton_n
1/18/2013, I found them to be professional and very attentive to my needs and concerns. They got me the car I wanted and at the rate I was looking for. They truly went above and beyond to help resolve any issues that came up including staying after more than forty-five minutes past closing time. I did not ever feel they were trying to rush me out of the door even though I am sure they wanted to go home. My sales person was Arron P. to which I will recommend anyone looking for a car to go see. Bobby, Bryan and Lucky were managers that were also involved to make sure things went smoothly. They made sure my family and I were never lost or forgotten in all the busy shuffle that can happen in a car dealership. We had other sales people come by just to make sure we were doing fine. The financing was perfectly set to exactly what we wanted. I would suggest if you have had or are having issues with any dealership to go see Arron P. At Central Kia of Plano and make sure you tell them Denton sent you. - Plano
"I am a repeat customer and highly recommend..."KatSmith
11/28/2012, Elvin was friendly, kind and not pushy, he was able to get me into a car that I LOVE and at payments I can afford. The staff there is friendly and so helpful! I am a repeat customer and highly recommend Central Kia of Plano if you want or need a car! - Plano
"I have given my co-worker your name"Shellbell451
8/12/12, Herman Mansel: Thank you for your professionalism while working with us on purchasing the vehicle. I appreciate you as you were very courteous, and attentive to our concerns, and helped us to achieve the goal of purchasing a new vehicle. I have given one of my co-workers your name, and phone number because you Exemplify the qualities of a Professional, and Excellent Salesman. Again, thank you for you - Irving
"best buying experience ever"RMankoff
08/29/12, I bought a 2012 Soul Red Rock Edition from Central Kia Lewisville and I want to say I had the best buying experience ever. I hate going to buy a new car, but Central Kia Lewisville changed my mind. Jason was my sales person and Mike Rodriquez was the Sales Manager. They bent over backward for me and changed my whole outlook towards buying a new car. I want to mention Jack in service; he is one of the most knowledgeable service persons around. Jack has taken care of all my service since I bought my car and I wouldn't take it anywhere else now. Thanks Mike, Jason and Jack (the three amigos). Ask for this team!! - Lewisville
"This was the best car buying experience..."CSR9463
Fantastic experience. Bought a 2013 Kia Optima - SWEET!!! Brad Dechent was so great to work with. Between Brad and Marcus, they made sure I knew how everything worked in the car. This was the best car buying experience I have had. No high pressure. Each time I came in, the employees greeted me by name, along with the general manager. Thank you guys so much!!! Love my KIA :0) - Plano
"10 stars for outstanding service"HBaker
This is Hollie. I am always 100% satisfied every time I come in to have any work done on my car. You always put a smile on my face when I am having a bad day and yesterday was a really bad day but you brightened my day up by putting a smile on my face. You and Emily are awesome and I love it when I can come in and know that a smile will be put on my face. I trust you and Emily opinions and suggestions, you both are extremely helpful and very knowledgeable and you both care for the customers who come in and need work done. I will never take my car anywhere else coming to you is as far as I will go cause I know that I will always get the service I am looking for and know that the job will get done regardless of how long I have to wait for my car to get worked on that's why you will never see me complain about the wait time cause I know that a good job is getting done. I don't care if I have to wait 2 hours I will not gripe ever. Every time I bring my car in the work on my car is outstanding and I am very pleased with the service. I give you and Emily 10 stars for outstanding service. Thank you for being such a wonderful service advisor you are the best. I look forward to seeing you tomorrow around 3 for my tires to be rotated. - Sincerely, A very satisfy customer
"We drove home with big smiles on our face"MPerez
This is my 2nd car to purchase from Central Kia of Irving. Keep in Mind I live 350 miles from this location. My sales person was great I have never been treated the way she treated me. Krystal went to great lenghts to make sure I got what I wanted, even on her day off. She was never pushy and was only concerned with what I needed. I got a deal even I couldn't believe. We drove home with great big smiles on our face, I love this place and it was well worth the drive twice. Krystal Hubbard was great, I feel like I gained a friend out of the experience. Thanks to Central Kia of Irving for making buying a car a experience I will never forget.
"My experience at Kia Central of Plano was great"AJFlores
I recently traded my vehicle for a 2013 KIA OPTIMA, and I love it. My experience at KIA Central of Plano was great. The crew (employees) were very attentive and friendly. My salesman, Richard Salazar was great and helpful. Stewart Lawson, the finance manager was also a pleasure to work with. As a matter a fact I was very satisified how with they treated me that I recommended my aunt and she is now driving a 2012 Kia Sportage and she loves it! That being said I would suggest if your looking for a new vechicle, KIA Central Plano is where to go!! :0)
"Herman Mansel was genuine"nicholson2727
I shopped every Kia dealership within 35 miles of Dallas. The relationship built with Herman Mansel was genuine, and while he certainly wanted to make the sale he was also sensitive to our desire to shop for a car our way. We enjoyed working with Herman and ultimately he was instrumental in our decision of where to buy. The Kia Optima product was our choice vehicle and we are delighted with our purchase.
"you all made me feel like part of the family"DAmos
I have nothing but great things to say Alex was greeting me sec after getting out of my truck asking open ended questions and we got started, Jeff came up introduced himself asked a few more open ended questions the entire staff was friendly and everyone one of them asked if I needed anything, they made me feel like part of the family ... Ms.B " Ms.Bethany Henderson the icing on the cake!!!! not sure about your past staff, but This Is A Great One You Have Now!!!!!
"I would recommend Central Kia to everyone"angiea
I got a call saying I could upgrade my Kia Rio. So I just went over to check out what kind of a deal I could make. I now have a brand new Kia Forte and I couldn't be happier with my car or Krystal for making it happen. Thanks so much to everyone who helped.
I would recommend Central Kia to anyone looking for a car. - Irving, TX
"I love my new Optima"Vob
I am 55 years old and have bought my share of cars but, now i know what a real car buying experience is all about! This was simple and pleasant. Bryan Bauer is my salesperson and his product knowledge and professionalism is the best I have been exposed to in many years, not to mention his sincere and upbeat attitude!!! Thank you Bryan for helping me get exactly what I wanted and making it painless and fun!!! I love my new Optima!!!!!! - Dallas, TX
"we will refer you to all our friends and family"ASeymour
I was absolutely impressed with how awesome the service and courtesy was with Central Kia. We purchased a 2012 Kia Soul that we absolutely love and Michael White was fully on board with helping us find exactly what we wanted. The rest of the team made it complete with getting us the price that works for us. Thank you Central Kia of Plano...we will refer you to all of our friends and family, and thank you again for helping us get the car we love!
"Randy was great"kippes13
Randy was great with helping me find a new car. I worked with him a year ago and came back because of him. I couldn't get a car at that time and he was not rude or disrespectful at all, I told him because of how he treated me that when I could buy a car I would come back and see him. - Dallas, TX
"great experience in purchasing a new vehicle"garamillog
My husband and I were in search of trading our older model vehicle for something more resourceful for our family's needs. Not knowing where we stood in the "line of credit" we were very skeptical about actually being able to use our vehicle for a trade in, let alone qualify for a newer vehicle. As of June 2, 2012 we are now in a 2012 Kia Sedona!! Thank you Randy from start to finish you were awesome! Never have we had such a great experience in purchasing a new/vehicle! It was the most painless, enjoyable, and over all just WOW! Thanks again Randy!!!! - Dallas, TX
"I have become the coolest grandma"SJohnson
Me and the Soul have got a good thing going. I went to Lowe's Saturday for compost for the garden. I put the seats down spread out plastic and hauled home 8 bags of compost in the Marshmallow (Karsyn's name for the Soul). Couldn't have done that in the Forte. Thank you so much for pointing me in the Soul's direction. Everyone at work loves it as well as friends and family. I told them I can put them in contact with a great salesman when they get ready for theirs. Thanks for checking with me and thanks for all your help.
p.s. By the way, I have become the coolest grandma!"
Randy was awesome, he helped me every step of the way and made sure I got what I wanted. He never made me feel pressured to buy a car, but knew everything there was to know about it. I had a great experience with Central Kia of Lewisville and would recommend them to anyone. - Dallas, TX
"would recommend them to anyone"Sjhayes
Randy was awesome, he helped me every step of the way and made sure I got what I wanted. He never made me feel pressured to buy a car, but knew everything there was to know about it. I had a great experience with central kia and would recommend them to anyone. - Dallas, TX
"the best customer service"Brittany557
Walked in the dealership on a mission and everyone was very helpful! Had previous bad experiences and this was by far the best customer service I have received in a long time. Randy was patient, friendly, and knowledgeable and got me the car I wanted for an awesome price! My dad was also very pleased! I would definitely recommend this central Kia of Irving and Randy August to all my family and friends! Love my car! Thanks Randy aka The Great One :))) - Lewisville, TX
"worked hard to meet our criteria"landaun
We had never considered the Kia Optima before a friend had told us about it. We went and test drove it and were sold! I can't thank Herman and Peter enough -- they were OUTSTANDING to work with! They were very customer service oriented and worked hard to meet our criteria in what we were looking for. The entire process from the test drive, to multiple phone conversations, sale, and satisfaction follow-up was much easier when working with these gentlemen. I would definetely recommend them to family and friends! - Roanoke, TX
"helpful and friendly"dlnmdw
I was able to get the car I came in for at a great price, with a fair trade-in value for my old car. The staff were very helpful ad friendly. I usually dread shopping at a dealership but came away from this experience feeling good. - Princeton, TX
Mark was great!!! He was patient with me (I test drove several vehicles) and extremely knowledgeable about the product(s) he was selling. I was so pleased with my experience that I have already referred a friend who, after seeing my new Kia Soul, was interested in purchasing the same vehicle. Mark should be commended; he is a valuable asset to his dealership. - Plano, TX
"You Kept Your Promise"DelD
YOU KEPT YOUR PROMISE! I just purchased my new car last Thursday 2/16/12, The Optima EX. I am loving every minute of it. I sometimes catch myself going into my garage to make sure its really there and I'm not dreaming. I knew I couldn't go anyplace else but Central Kia when I knew I had to start shopping for a new car. Loyalty was at the top of my list. Since taking my previous car for service into Cnt'l Kia and having Bill Miles always assist me I knew I was in good hands. How many times does the CEO of a dealership actually assist you in shopping for a new car, Mr. Smith made himself available to help me, I knew then I had made the right choice of being there for my new car shopping trip. The staff: Mike, Jerry, John, Joelle and everyone else in this place has been overwhelmingly friendly, helpful and feels like a big family every time I step in there. When I took my car in to drop it off to have the windows tinted this week and it was before they were opened a lady by the name of Tammy from the Accounting office actually drove me to the train station instead of me having to walk over in the early dark hour. Central KIA you kept your promise and I am one happy customer. Thank you for being there for me. My promise to you is that I will tell my friends this is the place they must go for their next car shopping trip.